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HELP CENTER
What You’re Looking For
HOW DO I GET THE PRICING?
Go to Contact Us page, leave your contact information, our sales team will reach you in 24 hours.
WHAT'S THE LEAD TIME?
Lead Time = Production + Shipping
Production Time varies based on quantity and order date. Basically, LED bulbs will take 7-15 days, fixtures and transformers 30-45 days.
Shipping Time,
Express: 3-5 days
Air: 7-15 days
Ocean: 25-30 days
WHAT'S THE WARRANTY POLICY?
Contact your sales representative and provide more details as (items, quantity, order date, pictures) as you can, we will verify the information in 48 hours, and get back to you ASAP. If products are in the warranty period, we will ship the replacements to you.
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